This privacy policy governs your use of the software application SchoolPing ("Application"), created by New Era Education Ltd. SchoolPing is available for use via a web browser or mobile device. The Privacy Policy is here to help you understand what information we collect and how we use it.
SchoolPing is a service used by schools which allows them to share information with parents. Parents will need to have an associated parent account created by a school to use the service.
Access, collection, use and sharing of your data
Personally Identifiable Information
Personally identifiable information is information that identifies you or can be used to identify or contact you ("Personally Identifiable Information"). The SchoolPing app uses the email address you enter to log you into the account your school has provided you with. It is also used to allow you to switch between multiple SchoolPing accounts that you may have where applicable. If you have enabled email notifications then the address will also be used for that purpose. Your email address is not used for any other purpose. No other user data is accessed by the app. Your email address is not shared with third parties.
Automatically Collected Information
In addition, your device type and operating system are collected and used to ensure that you can access the latest version of the app. This information may be used to analyse trends and improve our services. This data is not used for any other purposes and is not shared with third parties.
Use of the Data
We only use your data for the purposes described above.
Cookies & Similar Technologies (web application only)
The Application uses cookies and similar technologies to collect information about how you use the Application, the devices being used and traffic data. Cookies are small text files placed on your computer, smartphone or other device when you visit a website. We do not use these to identify you personally, nor to hold any personal data. Some pieces of information are essential for delivering our online products to you and others are used to improve the user experience. We use Google Analytics to track and analyse the traffic to the Application.
Sharing of Data
User Provided Information and some Automatically Collected Information will be shared with the associated school. We may also disclose User Provided and Automatically Collected Information in the following ways:
- As required by law;
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or respond to a government request;
- With our trusted service providers who work on our behalf, do not have independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
What are my opt-out rights?
You can stop collection of information by the Application easily by uninstalling the Application.
How can I delete my account?
Your account is controlled by the school you are associated with. Please contact them if you no longer wish to use the product.
Procedures for handling personal and sensitive user data
New Era ensures that the legal basis for processing personal data is identified in advance and that all processing complies with applicable Data Protection Law. Personal data is only collected in order to fulfil legitimate purposes. Appropriate technical and organisational security measures are in place to ensure that personal data can only be accessed by those who need to access it for legitimate business purposes and that it is held and transferred securely.
Data Retention Policy, Managing Your Information
We will retain your email address while your account exists with your school until that school chooses to delete your data. We will retain Automatically Collected information of your device type and operating system for up to 24 months and thereafter may store it in aggregate.
Security
We are concerned about safeguarding the confidentiality of your information. We provide reasonable physical, electronic, and procedural safeguards to protect information we process and maintain.
Changes
This Privacy Policy may be updated from time to time for any reason. We will post any changes to this Privacy Policy on this page. You are advised to consult this Privacy Policy regularly for any changes.
Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at educationsupport01.gvc@neweratech.com
The developer responsible is Shalini Jeevanigi - shalini.jeevanigi@neweratech.com